A+
92/100
Helpware Empresa Reclamada
Founded in 2015, Helpware is a company taking a modern approach to the outsourcing industry. We created the company to change perceptions of what outsourcing is and can be, and we did that by building amazing cultures in each of our locations, and by simply treating our employees better. With Helpware, we are all a team and family, and you'll see that true difference when partnering with us.
Helpware builds customized teams in Customer Service and Back Office for industry-leading startups and modern companies. With offices in California, Colorado, Kentucky, Ukraine, Philippines, Germany, and Mexico, we have the global scale to tailor custom teams and processes for success to our many powerhouse clients.
Helpware has grown over the years, initially catering to startup client partners, and has now evolved into creating client partnerships with large enterprises as well. leer más
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Helpware Outlook Employee Reviews
All
Positive
Constructive
¿Qué te hace más feliz en el trabajo?
Having to work everyday in such a great working environment and positive ambiance of all fellow employees at work.
Revisión Publicado hace 3 años
ENVIRONMENT, TEAM WORK, RESPECT AND COMMUNITY
Revisión Publicado hace 3 años
Me encanta hacer todas las actividades, el conocer gente nueva y ver sus experiencias y habilidades
Revisión Review del Departamento de Administración · Publicado hace 3 años
when all tasks are done, it's correctly done and my colleagues are satisfied
Revisión Publicado hace 3 años
My freedom to smile and never stop transforming.
Revisión Publicado hace 3 años
I love what we do, and our team
Revisión Publicado hace 3 años
Excellent, The environment and the team surrounding.
Revisión Publicado hace 3 años
Doing what i love serving people
Revisión Review del Departamento de Administración · Publicado hace 3 años
Being able to work together to create happy customers.
Revisión Publicado hace 3 años
I enjoy working with my collogues, it is fun to be here.
Revisión Publicado hace 3 años
Completing tasks, achieve better results, monitor the progress of the team
Revisión Publicado hace 3 años
Having the freedom to do my work at my own rhythm and not having someone chasing me around. That makes my day very peaceful and makes me want to work every day.
Revisión Publicado hace 3 años
Getting things done and being recognized for it
Revisión Publicado hace 3 años
Most customers are amazing and we know each other so well that we basically interact as friends, so I'm really happy about that!
Revisión Publicado hace 3 años
Some customers are really sweet and we know each other so well, that we basically interact as friends.
Revisión Publicado hace 3 años
the way they make sure that we keep getting random free food instead of raising our salaries
Revisión Publicado hace 3 años
I don't dream of labour
Revisión Publicado hace 3 años
Whenever I successfully help a client by meeting my KPIs
Revisión Publicado hace 3 años
Feedback from management, culture and my team
Revisión Publicado hace 3 años
The feedback i recieve from managers
Revisión Publicado hace 3 años
¿Qué está mal y cómo se puede mejorar?
I don't know info about a financial situation or results in the company - for it means that I don't know what I should expect and how it influence my life.
Revisión Publicado hace 3 años
feels like people just don't have quality standards
Revisión Publicado hace 3 años
I think they know but they perfer to fill their own pockets
Revisión Publicado hace 3 años
I don't feel appreciated nor are my efforts being recognized
Revisión Publicado hace 3 años
Sometimes the communication with manager is really tough
Revisión Publicado hace 3 años
To do better on inside building infrastructure to create and more relaxing and stress working environment. Creating lounges where agents can relax and rest and chill.
Revisión Publicado hace 3 años
The campain is the worst, we don´t get assitance from our leadership and our company has us with the worst compan
Revisión Review del Departamento de Atención al Cliente · Publicado hace 3 años
This comment might be shown publicly, but there will never be any way to identify or attribute it to you. Please keep your feedback constructive.
Revisión Publicado hace 3 años
Tasks are repetitive and suggestions are often ignored
Revisión Publicado hace 3 años
We were underpaid for our work
Revisión Publicado hace 3 años
? 223 / 5,000 Translation results Translation result Prioritize giving more complete and continuous training to employees, even if they have already been in the company for some time, it is necessary to refresh their knowledge and that will result in better work in terms of applied processe
Revisión Publicado hace 3 años
Need to change /improved environment and the management
Revisión Publicado hace 3 años
Sometimes the work piles up because there are not enough agents.
Revisión Publicado hace 3 años
f the quality of the processes mattered more than the quantity of work
Revisión Publicado hace 3 años
Need to have more opportunities to grow
Revisión Review del Departamento de Atención al Cliente · Publicado hace 3 años
Nothing so far to report
Revisión Publicado hace 3 años
I don't think we need any improvement.
Revisión Publicado hace 3 años
the account manager for mexico needs to work on a sustainable development plan and not sell "experts" without having them, I feel that we offer more than what we can sometimes and end up having problems with the client because of that; which ends up being the servitude of the client so that he does
Revisión Publicado hace 3 años
¿Qué es lo que más te gusta de tu empresa?
The atmosphere and people here is inspired
Revisión Publicado hace 3 años
The team that I'm part of, and the amazing variables of a day-to-day.
Revisión Publicado hace 3 años
High salary package and compensations
Revisión Publicado hace 3 años
allowing working remotely, convenient format of meetings, friendly environment
Revisión Publicado hace 3 años
Everybody is free to express themselves and that makes us feel welcome, not excluded in any way!
Revisión Publicado hace 3 años
The ease of working at home
Revisión Publicado hace 3 años
Teamwork, very jolly people, easy to work with, collaborative, good appraisal systems and the company likes to get feedback from its employees.
Revisión Publicado hace 3 años
Flexibility, working remotely, communication with global team
Revisión Publicado hace 3 años
continues learning and growth opportunities
Revisión Publicado hace 3 años
Our culture and the leadership team
Revisión Publicado hace 3 años
Their work ethic and positive environment.
Revisión Publicado hace 3 años
the way we can express ourselves
Revisión Publicado hace 3 años
Everyone is welcome here. Either you are a college graduate or a high school graduate as long as you have the necessary skills and having the right attitude then you are most certainly be welcome to work here.
Revisión Publicado hace 3 años
I like the working environment
Revisión Publicado hace 3 años
Gives opportunity to grow and get new experience
Revisión Publicado hace 3 años
Medical insurance, career growth opportunities.
Revisión Publicado hace 3 años
I really appreciate the company culture and how supportive and collaborative everyone seems to be
Revisión Publicado hace 3 años
I love the leadership, it maintains a healthy and productive organizational culture
Revisión Publicado hace 3 años
The company is built on a foundation of truly connected cultures which is defined by joy and relentless innovation.
Revisión Publicado hace 3 años
work station and the work itself
Revisión Publicado hace 3 años
¿Qué es lo que más te gustaría ver mejorado en tu empresa?
Salary and benefits should be better
Revisión Publicado hace 3 años
Nothing that I can think of.
Revisión Publicado hace 3 años
working hours flexibility, higher quality equipment,
Revisión Publicado hace 3 años
Better benefits. They are great now, but they could definitely improve.
Revisión Publicado hace 3 años
I do not have anything in mind
Revisión Publicado hace 3 años
THe benefits like savings fund or a bigger percent for the groseries cards
Revisión Publicado hace 3 años
Set standards, hight quality feedback, check of management (if teams are satisfied with their mng)
Revisión Publicado hace 3 años
Services that we provided. And how we handle candidates
Revisión Publicado hace 3 años
KEEP LEADERSHIP TEAM UPDATE OF ALL UPDATES UPTRAINING AS NEEDED
Revisión Review del Departamento de Atención al Cliente · Publicado hace 3 años
Work Compensation ($) value the hard work of employees everyday
Revisión Publicado hace 3 años
HMO benefits and LOB allowance for trainers
Revisión Publicado hace 3 años
more interaction activities, working from home office is great but I'd like to get to know more people.
Revisión Publicado hace 3 años
Facility. Like having a dedicated nap room and recreational office.
Revisión Publicado hace 3 años
I would like to see the company improve its overall performance. It is already good but I would love to see it at its best
Revisión Publicado hace 3 años
Improving the initial training process, and implementing more possibilities to grow within the company regularly, not only when the opportunity comes.
Revisión Publicado hace 3 años
More benefits and regular review
Revisión Publicado hace 3 años
Creating fair standards for employee performance assessment within your organization can create a more fair and inclusive corporate culture.
Revisión Publicado hace 3 años
I would love to see the salary given increased so that it can reflect the market standards within the company at the other branches and also that it is reasonably proportionate to the local cost of living
Revisión Publicado hace 3 años
I would suggest that the company expand its operations by opening more branches in different parts of the world.
Revisión Publicado hace 3 años
facilities especially the pantry area
Revisión Publicado hace 3 años
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