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At one time, I was enthusiastic about working for J. Crew. It was approximately 6 months into the job that I realized this company has about as much diversity as a white sheet of paper. They enjoy talking about inclusion and diversity but take a look at the company profile, and it is counter to that
¿Cómo pueden mejorar tus colegas y que pueden hacer para trabajar mejor juntos?
COMMUNICATION COMMUNICATION COMMUNICATION EMPATHY EMPATHY EMPATHY TEAMWORK TEAMWORK TEAMWORK
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¿Qué fue lo que más te gustó del proceso de entrevista?
The interview went well and the associate performing the interview was exceptional.
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
There is a huge disparity between front-line associates and comparable corporate levels. The company desperately needs to re-align salaries and benefits packages to retain associates and maintain a competitive market position.
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¿Qué debe cambiar para mejorar la cultura de la empresa?
Recognition from senior-level management. Senior-level associates visiting a store should be required to introduce themselves and engage, however brief or fleeting, with all associates, not just a manager or select associate.
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¿Qué necesita mejorar el equipo directivo?
Senior leadership spends little to no time on the front line. Leadership is not in sync with the customer's needs, and more importantly, ignorant or unwilling to acknowledge the low morale of their associates.
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¿Qué va mal y cómo puede mejorarse?
There is a huge disconnect with the customer. Customer perception in this industry should be priority #1. Unfortunately, the perception of the customer when visiting is a) the quality is not the same; b) they don't feel valued or appreciated; c) they are unlikely to return
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