Percepta Empresa Reclamada
Percepta is a global customer relationship organization that manages all forms of contact with our clients’ customers, prospective customers, suppliers, and distribution networks. We have positioned ourselves as a customer contact specialist, managing all aspects of the contact experience. As a global organization, we offer worldwide reach and have the capability to service customers in multiple languages and time zones. leer más
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I have learned some new job skills and have been able to use some skills from previous jobs. I have also been able to impart some helpful knowledge to receptive Next Gens. Overall, I have been tempered.
¿Qué es lo mejor de tu paquéte de compensación?
Flexibility in work from home and on site. Great health, vision, and dental benefits.
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¿Qué es lo que te hace más feliz en el trabajo?
Being able to assist agents in accomplishing their goals. Meeting my goals and seeing everyone progress.
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
Reasonable expectations. If you have difficulty accomplishing a task someone is available to coach, you on what worked for them.
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¿Qué es lo que más te gusta de tu equipo directivo?
The executive team actively seeks to determine what agent needs are and meet those needs. The executive team seems to put effort into retaining great talent and cultivating that talent.
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¿Qué son algunas de las mejores cosas de tu equipo?
We actually work as a team. We do not leave one person hung out to dry. If you know it teach it, share it, If you don't know it. Learn it, do it, then teach it. You can't teach what you don't know and you can't get stronger without putting in the work. If everyone is strong the work is easier.
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