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Hire good General Managers with a very strong and outstanding background in managing and communication along with knowledge of marketing, inventory and animal care. Coach them on their shortcomings and pay them well enough for them to care.
¿Qué es lo que te hace más feliz en el trabajo?
Caring for the animals, caring for the good customers and finding innovative ways to market differently vs other stores as well as merchandise exceptionally compared to other stores. I volunteer at other stores and I teach them every time.
Revisión
¿Qué son algunas de las mejores cosas de tu equipo?
My team will do anything I request. I give them the same respect in return as long as it is reasonable. However without me and other key factored people involved in leadership this team we've built would fall apart at the blink of an eye. They're great but when not guided they don't care.
Revisión
¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
I have done every single job in the store, including acting GM. It is a lot of work carrying a team, catering to their needs as well as meeting animal, operation and metric requirements. I love my store, however I am not fairly compensated along with others for the amount of workload put in.
Revisión
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