Petco Environment Employee Reviews | Comparably
Petco Claimed Company
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and our own Petco partners. read more
EMPLOYEE
PARTICIPANTS
834
TOTAL
RATINGS
8209
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Petco Environment Employee Reviews

What is most positive about the culture and environment at your company?

We make it positive at store level.

Review from Operations Dept

The customers and animals. The discounts

Coworkers get along pretty well

The managers keeping the peace to prevent our downfall from shelbi and Camry

Review from Sales Dept

We all have a sense of humor. We take the hard stuff corporate piles on us and make it fun. Plus, we have amazing customers. The furry ones are the best!

Get to work with pets

Pet centric but we need more

Lots of support with knowledge and staffing issues. Even upper management would step in to support when teams needed it.

Everyone loves animals. Since we see them all day long, we have fun things to discuss. This includes the customers who bring their pets in.

Great employee discount and working with our local shelter.

The love for animals we share with our customers. That's it.

The most positive is the animals and interacting with your regular guests.

Working with the animals is the most positve thing.

Petco really has no limits to hair, tattoos, piercings, nails, anything that comes to being expressive. As a groomer, and if you're willing to invest in yourself, you fan get a variety of your own tools and your station ends up being an extension of yourself.

As for me and the majority of our team always try to stay positive. When there is positive energy on the floor then a lot of the drama leaves.

We are determined to help customers

Everyone loves animals. It's hard to stay mad when you get to play with ferrets everyday.

The animals are some relief.

The people at my store. The company has good values but has lots of room for improvement when executing them. For example, higher pay. Repairing and updating stores in a timely fashion. For example, our break room has 0 locks while both restrooms have locks. Thefts have happened multiple times.

Working with animals and their parents

What needs to change to make the company culture better?

To much to name but mostly treatment of employees

Managers not curse you out in front of people

Better benefis and more help.

Replace the underachievers and reduce the percentage of contractors.

Taking better care of its employees

Treating employees better, sticking by what their models are, better supplies, more safety concern for employees

Review from Customer Support Dept

More staffing or less workload for the present staffing model. Better HR group

Review from Operations Dept

Less mind games and high school rumors

A whole new management team (store level), update stores, and liveable wages.

Fire the GSL. She makes us all look bad.

Stop having store managers run the store through intimidation and fear

Literally everything you can think of

Every single one needs to adhere to the hand book. Follow procedures. Get rid of the current managers and start fresh.

Review from Customer Support Dept

The supervisors! They need training. Not just bump them cause you know the GM or the OM

Placing blame needs to stop, as well as the drama.

Encourage more openness and reward risk taking.

Get people in with positive attitudes and actually want to be there

Pay people literal wages and give people paid time off

The employees themselves and work ethic

Review from Sales Dept

Upper management needs to listen to complaints from us who actually work at the store level

Review from Sales Dept

Review Sentiment at Petco

57
57%
43
43%

About Petco's Environment

C
66/100

Where This Score Ranks Petco's Environment

BOTTOM
45%

In the Bottom 45% of 1188 similar size companies on Comparably

BOTTOM
35%

In the Bottom 35% of 41 companies in San Diego

4th

4th place versus 4 competitors rated on Comparably

The environment at Petco is considered positive by 51% of employees and regarded as having a “comfortably fast” work pace by 128 employees. Relative to its competitors, Chewy, Amazon, PetSmart, and Pet Supplies Plus, Petco's environment score ranks in 4th place. This also puts them in the Bottom 45% of 1188 similar sized companies (10,000+ Employees) on Comparably and Bottom 35% of 41 companies in San Diego.

Rate Environment the Highest

  • Department - Design
    +18%
  • Department - Product
    +14%
  • Department - Engineering
    +10%

Rate Environment the Lowest

  • Department - Finance
    -17%
  • Gender - Non-Binary
    -12%
  • Experience - 3 to 6 Years
    -5%

How Petco's Environment Score is Calculated

FILTER RATINGS BY

Results from 380 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

AnswerPercent
7 or less18%
853%
1019%
126%
More than 124%
On average, how many hours do you work a day?
AnswerPercent
Extremely fast29%
Comfortably fast34%
Moderate24%
A bit slow6%
Bureaucratic7%
What's the work pace at your company?
AnswerPercent
Positive51%
Negative49%
Is your work environment positive or negative?
AnswerPercent
Yes67%
No33%
Does someone you work with closely, make you want to quit your job?
AnswerPercent
Yes48%
No52%
Do you have a close friend at work?
AnswerPercent
5% or Less45%
5-10%26%
10-25%15%
25-50%7%
50%+7%
What % of the time are you bored at work?
×
Rate your company