
The team has no direction or spirit. They have been ground down to dust.
Revisión
Upper Management should value the experience and ideas of their lower management & increase incentives, not take them away.
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The cognitive dissonance is real. The talk about culture is big and endless. In reality, these people are toxic.
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Actually walk the culture talk. Listen to front line managers. Invest in the people that make you money.
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Listening. Recognizing when a store is in trouble and take action. Support front line managers when members are being unreasonable.
Revisión