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Pnc has great potention to be a good place to work at however the disorganization is makes it absolutely horrible. I currently work in the care center and iyou can ask 4 different leads the same question and get 4 different answers and we still get dinged for it. Its like you can't do anything right
¿Qué fue lo que más te gustó del proceso de entrevista?
straight to the point and comfortable
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
A general deaire to help make things comfirtable for the employee
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¿Qué son algunas de las mejores cosas de tu equipo?
My coworkers are great. I look forward to ineracting with them because we help each other . Its hreat to have support
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
The compensation is ok however it doesnt equate for the stress within the call center. I wish we atleast had incentives again.
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¿Qué necesita mejorar el equipo directivo?
Be availabe. Tell upper management to fix the systems so we can work effectively. AHT needs to be reconsidered since our systems are always slow and reaponsibility keeps increasing. Be available.
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¿Qué va mal y cómo puede mejorarse?
Employees need better systems. The VDI is terrible and so is edge knowledge. We cant work fast if everything is slow. Better training. We cant work affectivly if given the wrong information constantly.
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