Talkdesk Environment Employee Reviews | Comparably
Talkdesk Empresa Reclamada
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Our automation-first customer experience solutions optimize our customers’ most critical customer service processes. Our speed of innovation, vertical expertise, and global footprint reflect our commitment to ensuring that businesses can deliver better experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. leer más
Esta empresa acepta comentarios de empleados verificados
EMPLEADOS
PARTICIPANTES
136
Calificaciones
totales
3793

Talkdesk Environment Employee Reviews

¿Qué es lo más positivo de la cultura y el medio ambiente en su empresa?

The people, hard driving but fun, work hard play hard

Revisión Review del Departamento de HR · Publicado hace 2 años

Open freedom, good wiki apge

Revisión Review del Departamento de Ingienería · Publicado hace 4 años

We work in a multi cultural environment that embraces the difference and open communication in all the company (from employees to C levels)

Revisión Review del Departamento de Customer Success · Publicado hace 4 años

Everyone is really supportive and helpfull

Revisión Review del Departamento de Atención al Cliente · Publicado hace 4 años

there are no prejudices about diversities on points of view, cultures. The company is open to listen to the employees perspectives

Revisión Review del Departamento de Ingienería · Publicado hace 4 años

Embracing, understanding, empathetic, encouraging, fun, energetic, multi-everything (cultural, age, personalities, etc.), intelligent, forward thinking...

Revisión Review del Departamento de Ventas · Publicado hace 4 años

Friendly, open and transparent. Plus the trust and autonomy given to the workers.

Revisión Review del Departamento de Ingienería · Publicado hace 4 años

Respect, Tolerance, Honesty, Understanding, Help

Revisión Review del Departamento de Ventas · Publicado hace 4 años

The "do whatever it takes" mindset. Everyone is willing to lend a hand to get to the same goal.

Revisión Review del Departamento de Customer Success · Publicado hace 4 años

Culture at Talkdesk is extremely positive. What I love the most is the diverse and inclusive environment and the work life balance.

Revisión Review del Departamento de HR · Publicado hace 4 años

Extremely inclusive. Mental health initiatives.

Revisión Review del Departamento de HR · Publicado hace 4 años

Everyone is very kind, there is no general company subordinate relationship

Revisión Review del Departamento de Ingienería · Publicado hace 4 años

Quality of the team that reports to me, the positivity of my leader, and the other departments I interact with on a weekly basis

Revisión Review del Departamento de Ventas · Publicado hace 4 años

Desire to do the right thing and follow good practices. Setting the example.

Revisión Review del Departamento de Ingienería · Publicado hace 4 años

Trust and transparency, we all care about each other and our success as a team.

Revisión Review del Departamento de Customer Success · Publicado hace 4 años

The amount of appreciation and acknowledgement of achievements.

Revisión Review del Departamento de Customer Success · Publicado hace 4 años

This new "village" mentality makes everyone feel bought in; people willing to recognize other people for their hard work and contributions

Revisión Review del Departamento de Mercadotecnia · Publicado hace 4 años

It's a fast-changing and growing company that embraces all the challenges and is very diverse.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 4 años

Everyone feels at home and has no restrictions in regards to sharing news, hobbies, ideas and tips! We work as a singular unit!

Revisión Review del Departamento de Atención al Cliente · Publicado hace 4 años

our collaborative spirit & our "human-centric" culture

Revisión Review del Departamento de HR · Publicado hace 4 años

¿Qué hay que cambiar para mejorar la cultura de la empresa?

1. response time to queries 2. more open minded, not to say no immediately to a new query or idea 3. be more flexible to deal with COVID WFH request

Revisión Review del Departamento de Ventas · Publicado hace 4 años

Review Sentiment at Talkdesk

93
93%
7
7%

About Talkdesk's Environment

A+
83/100

Where This Score Ranks Talkdesk's Environment

TOP
5%

In the Top 5% of 2025 similar size companies on Comparably

TOP
5%

In the Top 5% of 738 companies in San Francisco

1st

1st place versus 5 competitors rated on Comparably

The environment at Talkdesk is considered positive by 95% of employees and regarded as having a “comfortably fast” work pace by 68 employees. Relative to its competitors, RingCentral, Zendesk, Dialpad, inContact, and NICE Ltd, Talkdesk's environment score ranks in 1st place. This also puts them in the Top 5% of 2025 similar sized companies (1,001-5,000 Empleados) on Comparably and Top 5% of 738 companies in San Francisco.

Rate Environment the Highest

  • Department - Customer Support
    +8%
  • Department - Customer Success
    +5%
  • Ethnicity - Hispanic or Latino
    +4%

Rate Environment the Lowest

  • Department - Sales
    -7%
  • Department - Marketing
    -6%
  • Ethnicity - Asian or Pacific Islander
    -3%

How Talkdesk's Environment Score is Calculated

FILTER RATINGS BY

Results from 136 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

AnswerPercent
7 o menos2%
855%
1035%
126%
Mas de 122%
On average, how many hours do you work a day?
AnswerPercent
Extremadamente rápido34%
Cómodamente rapido50%
Moderado15%
Un poco lento1%
Burocrático0%
What's the work pace at your company?
AnswerPercent
Positivo95%
Negativo5%
Is your work environment positive or negative?
AnswerPercent
0%
No0%
Does someone you work with closely, make you want to quit your job?
AnswerPercent
79%
No21%
Do you have a close friend at work?
AnswerPercent
5% o Menos65%
5-10%27%
10-25%6%
25-50%1%
50% +1%
What % of the time are you bored at work?
×
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