I'm always on the drive-thru window for the duration of my shift. It's so much pressure to make time regardless of certain circumstances (i.e customer changes their mind, add on to their order, etc). In other words, the standard and expectation is unrealistic and we get bashed by senior management.
¿Qué son algunas de las mejores cosas de tu equipo?
Cooperative, honest, communicative and efficient
Revisión
¿Qué va mal y cómo puede mejorarse?
Drive thru, espeically is focused on getting ppl in and out. It's hard to interact with customers on a personal level.
Revisión
¿Qué es lo que más te gusta de tu equipo directivo?
They know how to run a shift. It's senior management that don't see that. They don't experience what we go through every shift and they judge us based on the one day they visit.
Revisión
¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
My team and I try our best to make drive thru time but our best is considered our worse performance. They do not consider scenarios where customers may change their order or the fact that there are customer who order a lot of items that require more time to make. We only have a linited amount of ppl
Revisión
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