
Don't lie. Have integrity. Don't exhaust your most skilled employees.
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Organization skills. Hiring more qualified staff. Keep veteran staff instead of pushing them out. Learn why you bought the business instead of squeezing it dry.
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That's proprietary and don't want to reveal my experience. I have a lot of experience and am treated as someone they're trying to weed out.
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My interaction with the pets and clients. Interactions with staff is toxic. I'm just trying to provide good service. The drama,wasteful spending, and lack of common sense in relating to clients is why this place isn't peaking.
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Everyone is tired of the corporate skeleton shifts. They aren't loyal. They could use a better manager and more common sense. Our manager locks her doors and we hardly see her. It feels like a dictatorship. When VCA bought this place it felt like diplomacy and democracy.
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