Conduent – The first 5 years were good. The next 5 were frustrating. The last 13 years feels like one beating after another. I stayed out of loyalty to my product and the people using it. Hindsight says I should have left the company long, long ago. | Comparably

Conduent – The first 5 years were good. The next 5 were frustrating. The last 13 years feels like one beating after another. I stayed out of loyalty to my product and the people using it. Hindsight says I should have left the company long, long ago.

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Conduent Compagnie réclamée
As one of the original pioneers in business process outsourcing (BPO) and a leader today, Conduent has deep and diversified expertise across a range of industries and business process solutions. Lire la suite
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EMPLOYÉ
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1197
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34531

The first 5 years were good. The next 5 were frustrating. The last 13 years feels like one beating after another. I stayed out of loyalty to my product and the people using it. Hindsight says I should have left the company long, long ago.

Quelles sont les meilleures choses à propos de votre équipe?

I see many that make extra-ordinary efforts to compensate for bad business decisions and save upper management from their own foolish policies and decisions.

Que faut-il changer pour améliorer la culture de l’entreprise?

There needs to be a path for a technical person. Decisions need to always have a check and balance rather than made just for today's penny at the expense of tomorrows hundreds of dollars.

De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?

All decisions are made by buzz-words and not my understanding. People with technical experience are treated like idiots and non-technical people tell those with experience that we don't understand and cannot have input. This is a truly hostile environment for me - with over 30 years of experience.

Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?

Emphasis is always on the customer and not the employee. I could have saved the company millions - but am told that I am clueless. I was told directly by a Sr. VP that the company has no responsibility to help me even stay on par with the cost of living.

Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?

Even if I report an issue, the report is either ignored or discarded. Today, the response was "you get 3 chances to respond to us or we will close the ticket". All 3 attempts by the service team came during my midnight hours. The ticket was closed before I even knew someone was there.

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