Nextiva Compagnie réclamée
Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. We connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart.
Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years. Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs Asset Management in its inaugural funding round, valuing the company at $2.7B in late 2021.
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Used to be a phenomenal company when I joined a long while ago. Now, it's just senior execs with logos who do little beyond delegation. There's only leadership-speak and no action. Very little empathy towards people putting in the work. No logos on your resume? You might as well quit the job.
Quelles sont les meilleures choses à propos de votre équipe?
Smart, nimble, up-to-date, forgiving, and supportive.
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
Forward-looking, brand and product-driven, attirbution-focused
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
My manager and the positive environment my immediate team creates.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
There's little respect for folks outside of product and brand marketing. Compensations are also almost double even if the folks have the same work ex.
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
If senior execs can see below their level and empathize with their reports around the world, that'd go a long way. There's a leaky bucket with employee retention and no one is even noticing until someone's final notice comes in.
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