Nextiva Compagnie réclamée
Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. We connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart.
Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years. Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs Asset Management in its inaugural funding round, valuing the company at $2.7B in late 2021.
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Nextiva has continued to move me up in the company, based on my success and work ethic. I love what I do and I think customers know that.
Décrivez brièvement votre expérience globale dans votre entreprise.
I love Nextiva because I've been treated fairly, I've advanced and I'm compensated fairly.
Quelle est la meilleure partie de votre programme de rémunération?
Benefits are mostly paid for by Nextiva
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
Leadership keeps things fresh and exciting.
Quelle est la meilleure partie de votre programme de rémunération?
Most of my benefits are paid for by Nextiva
Qu’est-ce qui vous rend le plus heureux au travail?
Resolving customer issues upon request.
Qu’est-ce qui vous rend le plus heureux au travail?
I love to help my customers with problem resolution.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
Work from home but using Chime to be able to connect with any Nextiva employee.
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
Leadership shows they are invested in making us better at our jobs and the best in our industry.
Qu’est-ce que vos collègues doivent améliorer et comment pouvez-vous mieux travailler ensemble?
Onboarding technicians need more training and they need to slow down and make sure builds and build updates are done correctly the first time.
Quelles sont les meilleures choses à propos de votre équipe?
We really are a team and I know if I need assistance, there is someone willing to jump in, listen and assist to resolve customer problems.
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
The Nextiva Executive team and CEO's listen to and appreciate their employees by increasing compensation based on team feedback as well as by what the market tells them.
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