Pottery Barn – Customer service agents need to learn that customer service is not about them and when a customer has a problem, they should not take it personally. Customer service needs to follow up on their promises and not be argumentative or talk over a customer who is in mid sentence. | Comparably

Pottery Barn – Customer service agents need to learn that customer service is not about them and when a customer has a problem, they should not take it personally. Customer service needs to follow up on their promises and not be argumentative or talk over a customer who is in mid sentence.

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EMPLOYÉ
PARTICIPANTS
138
TOTAL
NOTATIONS
1090

Customer service agents need to learn that customer service is not about them and when a customer has a problem, they should not take it personally. Customer service needs to follow up on their promises and not be argumentative or talk over a customer who is in mid sentence.

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