Working At Pottery Barn - Ask a Question | Comparably
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EMPLOYEE
PARTICIPANTS
134
TOTAL
RATINGS
1058

Q&A With Pottery Barn Employees

Continue on Your Career Path We're a dynamic, fast-moving company that encourages our employees to further their careers. Our leaders create a supportive, innovative environment where anything is possible. From our stores to our corporate offices, there's opportunity to learn and grow everywhere. Be a Part of a Brand with a Story We got our start in 1949 in Chelsea, New York, where we got into the homewares business by selling slightly imperfect pottery and tabletop closeouts. Today, we're proud to call San Francisco our home. We've expanded into every room of the house, and passionately infuse quality and comfort into everything we create. Be Involved with the Community Pottery Barn isn't just a store – our customers turn to us for expertise and advice. Our stores reflect the local community through store social media, local artisans, and book signings with favorite authors. Give Back We want to make a difference, which is why we're committed to supporting causes like No Kid Hungry and St. Jude through annual fundraisers and charity sales. We also offer Community Involvement Time that allows employees to volunteer with the organization of their choice. Plus, we coordinate various volunteer opportunities with local Bay Area ones throughout the year. Love Every Day Be part of a happy, healthy career environment. Inspiring colleagues, the very best products and employee-centric events such as training, yoga classes, contests and recognition programs create a culture that's fun, authentic and entirely unique to Pottery Barn.

How employees describe working at Pottery Barn

We work as a team

Standing behind defective products, by offering refunds or direct replacements of a non-defective product

Cust Serv is terrible. I bought 4 items and paid for white glove. The desk arrived unassembled. Cust Serv said that the item didn't come with assembly. I pointed out what the website said I was told "I can agree I would be frustrated if I had the assumption these were all being put together"

Get better quality duppliers please

accuracy of information given for purchases and effective customer service

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Q&A With Pottery Barn Employees

Asked to all employees at Pottery Barn

  • I’m going through a similar problem, no one wants to help you!

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Aggregated Employee Answer on Comparably

  • Pottery Barn employees rates their pay and overall compensation a D or 48/100. 33% of employees believe they are paid fairly and 80% of employees get raises every year.

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Aggregated Employee Answer on Comparably

  • Pottery Barn employees rate their overall benefits a D and most of them think the perks are Bad. 51% of Pottery Barn employees say they are satisfied with their benefits.

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Aggregated Employee Answer on Comparably

  • On average, majority of employees do not have a mentor to help them navigate their career at Pottery Barn.

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Should I work at Pottery Barn?

22% of Pottery Barn employees would encourage their friends to become coworkers, whereas 16% are neutral and 62% would not recommend working at Pottery Barn to their friends.

-40
eNPS Score
22%Promoters
16%Passive
62%Detractors

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