Pottery Barn – 1. Fix your ability to deliver goods in a reasonable time. Have been waiting for a rug for 3 months 2. Improve customer service. Have spoke to 5-6 people over past 6 weeks and service is unhelpful. 3. Introduce an escalation process -so problems can be addressed quickly. | Comparably

Pottery Barn – 1. Fix your ability to deliver goods in a reasonable time. Have been waiting for a rug for 3 months 2. Improve customer service. Have spoke to 5-6 people over past 6 weeks and service is unhelpful. 3. Introduce an escalation process -so problems can be addressed quickly.

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EMPLOYÉ
PARTICIPANTS
138
TOTAL
NOTATIONS
1090

1. Fix your ability to deliver goods in a reasonable time. Have been waiting for a rug for 3 months 2. Improve customer service. Have spoke to 5-6 people over past 6 weeks and service is unhelpful. 3. Introduce an escalation process -so problems can be addressed quickly.

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