U.S. Bank – I had an account for over 20 years but I had to close it due to US Bank's incompetence. First you incorrectly input my check. You then incorrectly charged me fees, then sent a letter explaining your error and reversed the charges. Two weeks later, you added the charges back. So here we go again!

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I had an account for over 20 years but I had to close it due to US Bank's incompetence. First you incorrectly input my check. You then incorrectly charged me fees, then sent a letter explaining your error and reversed the charges. Two weeks later, you added the charges back. So here we go again!

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Great work culture and benefits

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The bank needs to spend more on basic infrastructure like technology. They are light years behind and almost brag about it.

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People

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Being present in the moment.

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Great people and environment

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I had an account for over 20 years but I had to close it due to US Bank's incompetence. First you incorrectly input my check. You then incorrectly charged me fees, then sent a letter explaining your error and reversed the charges. Two weeks later, you added the charges back. So here we go again!

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