Upgrade Compagnie réclamée
Upgrade is an online lending company that offers affordable credit products and free credit education tools.
Upgrade was founded in 2017 and its current CEO is Renaud Laplanche. Since its inception 5 years ago, Upgrade has grown to more than 1400 team members. Lire la suite
The execs in San Fran are so far removed from what is going on in Ops in Phoenix. They say they promote internally but that's a joke because the pay they give you when they promote you is total garbage. Meanwhile they are bringing in people from Charles Schwab and paying them a lot more.
Qu'amélioreriez-vous dans le procédé d’entretien de votre entreprise?
Respond back to candidates, have an actual onboarding process that is the same for all LOBs, hire actual dedicated trainers
Quelle est la meilleure partie de votre programme de rémunération?
Healthcare is paid for by the company. They say they match 401k up to 3% but I haven't seen that yet for 2020
Quelles sont les meilleures choses à propos de votre équipe?
They show up and do their jobs for the most part. But the turnover rate is so high that it's hard to get to know people
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
Fix the employee turnover issue, fix the phone line issue so customers can actually get through to agents, stop launching half thought out products, spend money on a capable user friendly servicing system
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
Stop forcing people out of a job because you want to replace them with Charles schwab people. When you promote internally, actually give them a normal pay raise, not the pennies you give now.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
Working from home was nice but now they are having everyone in Phoenix come back to the office full time. Of course the exec's and everyone in San Fran get to keep WFH. And anyone in Phx reporting to remote people get to WFH still - creates a unfair and negative environment
Other Employee Reviews for Upgrade
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