Zenith American Solutions – It has been a long difficult road. Things can go from great to horrible in a split second. Job security is non existent in client services. We are the companies front line however our worth is easily discarded if a client becomes unhappy, usually due to ops issues. | Comparably

Zenith American Solutions – It has been a long difficult road. Things can go from great to horrible in a split second. Job security is non existent in client services. We are the companies front line however our worth is easily discarded if a client becomes unhappy, usually due to ops issues.

Zenith American Solutions Compagnie réclamée
As a trusted third party administration partner for more than eighty years, Zenith American Solutions provides our clients and their members with tailored solutions, superior customer experiences, and local personalized service. Our mission is to administer the hard-earned benefits of America's Workforce with unwavering compassion. Our commitment is to empower individuals, ensuring they lead secure, productive, and healthy lives. Lire la suite
Cette société accepte les commentaires des employés vérifiés
EMPLOYÉ
PARTICIPANTS
233
TOTAL
NOTATIONS
6698

It has been a long difficult road. Things can go from great to horrible in a split second. Job security is non existent in client services. We are the companies front line however our worth is easily discarded if a client becomes unhappy, usually due to ops issues.

Quelle est la meilleure partie de votre programme de rémunération?

My paycheck is good. My insurance is not great, and PTO time is not great.

Qu’est-ce qui vous plaît le plus dans l’équipe de direction?

My bosses boss is easy to talk to. They seem to be earnest in trying to understand what it is we do.

Quelles sont les meilleures choses à propos de votre équipe?

They are all go getters. For the most part, we are in this together. There are other teams though who are still in a silo and make it hard to work with them.

Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?

Diversity. Zenith is not yet as transparent as it should be however. Changes occur with little input from the people who are actually in the weeds or on the other side of the punching bag.

Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?

For me, its driving by which Fund I am focused on for the day and which team I get to work with. There are some long term staff members that need coaching on soft skills. They can be unbearable to work with, and have such intense tunnel vision and cannot see anything outside their scope of work.

×
Évaluez votre entreprise