A
85/100
Zenith American Solutions Claimed Company
As a trusted third party administration partner for more than eighty years, Zenith American Solutions provides our clients and their members with tailored solutions, superior customer experiences, and local personalized service. Our mission is to administer the hard-earned benefits of America's Workforce with unwavering compassion. Our commitment is to empower individuals, ensuring they lead secure, productive, and healthy lives.
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Zenith American Solutions Team Employee Reviews
All
Positive
Constructive
What are some of the best things about your team?
teamwork, and help out each other by sharing knowledge
Posted 9 days ago
Communication is always the key to have a good team
Posted 11 days ago
We are efficient in handling concerns.
Posted 12 days ago
We all work well together and always willing to help each other
Posted 12 days ago
We get the job done!
Posted 12 days ago
The team is always willing to help and are open to now open to changes as I've made them part of the process so that they feel valued and involved and aren't just having directions barked at them. They can see how they can make an impact on not just the customer level, but across the entire team.
Posted 12 days ago
they are friendly and we work together
Even though they are overworked and underpaid, they show up and give the company 110%
Review from Business Development Dept
My team stand together, and we help one another and really enjoy working with each other.
My team is great. They communicate and are flexible with assistance.
If my supervisor is not available I can reach out to other team members who will try to assist.
They are respectful, always willing to help out, and very personable and approachable.
We have a mixture of personalities and backgrounds, diverse but meld well together, we work well and amicably together with very little conflict
strong support network in place helps me achieve what I need, especially when handling new tasks.
My Team truly cares about our participants
Everyone is there to lend a helping hand with questions or concerns.
Their knowledge and drive to do well.
Customer focus, honesty, practical experience with this complicated and esoteric business.
Everyone works together for the benefit of the client
We all work to uplift and support one another despite work envrionment/loads.
What do your coworkers need to improve and how could you work together better?
some of the coworkers are rough around the edges and take any type of feedback negatively. And some are just difficult to get along with, no matter what you say or do.
Posted 9 days ago
ITS HARD BECAUSE THIS JOB DOESN'T HAVE ALOT OF TEAM WORK ASSIGNMENTS- WHICH I WOULD LOVE AND FEEL MORE APART OF A TEAM
Posted 9 days ago
I work from home--I prefer to be on my own
Posted 12 days ago
they need to interact with each other more
some people have reached their skill ceiling or critical thinking ceiling. don't hire people who bang their head on the ceiling by getting out of bed. there's no room for improvement. hence why reduce is the first R in Reduce Reuse Recycle. Some coworkers need to learn what accountability is.
Some co-workers need to improve on just being friendly and courteous that includes members of the management team. We don't have to be friends but as a team we should at least be friendly.
There is so much history between all my coworkers that when I started it felt like I had to choose a side. One of the most outspoken members of the team just retired and she did not want to celebrate at work because she did not want everyone to attend. Very toxic environment.
This applies to individuals that have been with the company or over 5 years. Respect their co-works especially the leads in the department.
Communication is key. Taking notes when needed.
Follow thru of tasks assigned
I think better training would help coworkers.
Responding to communications promptly. Complete their tasks that they are responsible to do.
Everyone needs to be more cohesive and work together as one team.
coworkers are rude and uncaring
Review from Admin Dept
Collaboration, engagement, maintain respect towards each other. leadership should be aware of the way their email tones come across. We could work together if we engaged and discussed more about steps/plans changes etc
Review from Customer Support Dept
They should care about what they do and the clients they work with.
Review from Finance Dept
My comments are attributable to outside of my team. I think the culture has stifled people over the years from speaking up and making change because it was not historically welcomed from what I understand.
Review from Operations Dept
Our leaders do no encourage group chats but rather took that away. I work from home so do not know my coworkers
Review from Customer Support Dept
Well for starter, education and clarification on job description is a big one. A lot of people, including myself, who do not know the job to the fullest extent. We only know what we are taught and are learning as problem come about. There should be more of a flow and procedures to follow.
Review from Admin Dept
its not a team atmosphere, lots of gossipy and whispers and closed doors. communication needs to be better.
Review from Admin Dept
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