Zenith American Solutions Employee Reviews

I highly recommend Zenith to people looking for work. I enjoy the culture, the friendliness, and the care that leadership puts in to make their employees feel valued. It's something I've never had in corporate.

Posted 3 days ago

Zenith American Solutions is a quality employer that understands its success as an administrative service business is based on hiring and retaining people who are competent, care about doing their best to ensure we maintain and grow our client base and are willing to support each other every day.

Posted 3 days ago

Zenith has been an incredible ride. Even the setbacks have been lessons that I believe my team learns from and grows.

Posted 3 days ago

A few years ago, culture seemed to be at the forefront of the companies goals. Now, you don't even hear anything about it. The executive team doesn't have company-wide meetings anymore to keep employees informed of how the company is doing, what their goals are and what direction the company is goin

Posted 3 days ago

Too much is asked of its employees and the benefits offered are ok but are not comprised of major/known company offerings to choose from.

Posted 3 days ago

Liz is compassionate, kind, and always professional. She knows how to manage her team from a VP level but also knows how to balance the fact that we are people with lives and families. She is always understanding and truly helps me to grow in my role each and every day.

Posted 3 days ago

The focus on ensuring effective team communications and providing the tools and resources needed to be successful in my role assisting our clients.

Posted 3 days ago

I think they genuinely balance employee needs with company needs.

Posted 3 days ago

Their commitment to pursuing new business

Posted 3 days ago

They are accessible and approachable.

Posted 4 days ago

These funds are complex and have many employers under them, there needs to be management based on the number of employers. If there is a very large number of employers under a fund, then a mgr should manage only that one fund, if 3 funds have same amount of employers then one mgr for those 3 funds.

Posted 3 days ago

management and fairness with tasks

Review from Admin Dept · Posted 12 days ago

Reasonable expectations, better onboarding process

Review from Finance Dept · Posted 21 days ago

'Leadership' (above my supervisor) needs to be aware of their employees' work loads, and processes. Mgmt should be pro-active, not re-active. 'Emergencies' (or 'fires') happen so often they've become commonplace. Prioritizing WITH employees' workloads are a must to decrease employee stress.

Review from Finance Dept

Fire the owners. There is a reason private equity has such a negative reputation.

Review from IT Dept

I really like that I can save for retirement and give my family peace of mind knowing that one day we will still be taken care of.

Posted 3 days ago

Quality health benefits at affordable premiums and flexibility in paid time off usage.

Posted 3 days ago

Regular market adjustments to salary.

Posted 3 days ago

Pension and health benefits. Thanks

Posted 3 days ago

Monthly internet allowance and ability to work from home

Posted 3 days ago

We have very poor retirement benefits. Hourly employees have very limited flexibility with time off. We cannot break up vacation day hours to cover time off.

Posted 3 days ago

because there is a lot of work I do unseen, more fairness with tasks

Review from Admin Dept · Posted 12 days ago

Compensation doesn't align with responsibilities and workload. Greater transparency around how compensation is determined, along with clearer alignment between role expectation and pay would improve how I feel about it.

Review from Finance Dept · Posted 21 days ago

I think we are paid to little for the job we do. The COLA raises do not even come close to keeping up with inflation.

Review from Operations Dept

We had to fight for our union contract increase to bring us up to the low end of wages for our area. We are asked to do more than 1.0 FTE of work, leads to stress and anxiety. To feel more valued, hire more people to take some weight off our shoulders. And don't fight our next Union Negotiations.

Review from Finance Dept

We are building a dynamic team of go getters. They are always willing to step in and help, learn, and help our team continue to grow and evolve as the business changes.

Posted 3 days ago

Supportive, accessible as resources, friendly, focus on providing excellent care and service to our clients and membership.

Posted 3 days ago

We communicate well with eachother

Posted 3 days ago

They are competent and team players

Posted 3 days ago

We all focus on our own work, but collaborate when needed.

Posted 4 days ago

Responding to communications promptly. Complete their tasks that they are responsible to do.

Posted 3 days ago

Everyone needs to be more cohesive and work together as one team.

Posted 3 days ago

coworkers are rude and uncaring

Review from Admin Dept · Posted 12 days ago

Collaboration, engagement, maintain respect towards each other. leadership should be aware of the way their email tones come across. We could work together if we engaged and discussed more about steps/plans changes etc

Review from Customer Support Dept

They should care about what they do and the clients they work with.

Review from Finance Dept

Having Liz as a boss. She makes me excited to come to work every day. She trusts me and values my opinion on all things related to L&D. She is always incredibly supportive and is patient when things come up that I may need time to learn or understand.

Posted 3 days ago

Mutual respect among peers and leadership and focus on training, tools and communication to provide the highest level of service possible.

Posted 3 days ago

Work from home is the most positive aspect.

Posted 3 days ago

We all get along and respect eachother

Posted 3 days ago

Inclusive environment and friendly co-workers. Moral committee plans fun events.

Posted 3 days ago

Better management, better pay, better benefits, better organization.

Review from Finance Dept · Posted 21 days ago

Prioritize efficiency and accuracy. Breakdown the silos and better communication.

Review from Finance Dept

moral needs to be up. too many cliques. lots of negativity from team leads or higher ups.

Review from Admin Dept

There is no culture. It needs a culture.

Review from Customer Success Dept

Annual bonus and raise. It's just a very negative culture. No one i know is happy working here.

Review from Operations Dept

I had a chance to not only tell them about what I can do for Zenith, but I also was able to get a good picture of the organization and understand how I would fit within the organization.

Review from Operations Dept

Very positive "vibes" and my questions were answered honestly

Review from Operations Dept

The questions regarding future state Zenith.

Review from Operations Dept

Transparency and the ability to speak with muliple people

Review from Business Development Dept

The interview process was interactive and the interviews were very engaged.

Review from IT Dept

My boss and colleagues. I thoroughly enjoy working alongside them.

Posted 3 days ago

Sharing a common goal of helping our assigned Participants receive the retirement benefits for which they've worked many years of service to earn and enjoy.

Posted 3 days ago

Having a challenging project to complete.

Posted 3 days ago

I know what I need to do and I don't get micromanage

Posted 3 days ago

When I feel appreciated by my supervisor (which I hear often).

Posted 3 days ago

The employees are overburdened with too much work and no support.

Posted 3 days ago

there is no management and tasks are not split up and i do more than others

Review from Admin Dept · Posted 12 days ago

Managers expectations are unrealistic. It's very disorganized. There are a lot of conflicting deadlines.

Review from Finance Dept · Posted 21 days ago

Too much stress related to workload and favoritism within the workplace. Hire another position or two due to addt'l workload with new clients. Don't play favorites with schedules, and follow their own statements as to said schedules, for all employees on the team, not just some.

Review from Finance Dept

I don't care. I am retiring, so I can get away from this.

Review from IT Dept