B-
69/100
Zenith American Solutions Claimed Company
As a trusted third party administration partner for more than eighty years, Zenith American Solutions provides our clients and their members with tailored solutions, superior customer experiences, and local personalized service. Our mission is to administer the hard-earned benefits of America's Workforce with unwavering compassion. Our commitment is to empower individuals, ensuring they lead secure, productive, and healthy lives.
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Zenith American Solutions Compensation Employee Reviews
All
Positive
Constructive
What is the best part about your compensation package?
The benefits provided to employees & their families
Posted 7 days ago
The medical & dental benefits.
Posted 8 days ago
currently the benefits offered here
I would like to be paid more due to the economy, But I do manage I will be honest the wages need to be a little more to keep up with the rise in the cost of living. However I have great health benefits and 401k investments.
Health insurance and retirement package.
the health package is good
It's a fair market value
The affordable health insurance benefit through the union that includes my family and the union set wage increases to keep up with rising living costs
internet reimbursement, helps a lot in this economy
the company Annity Match is great
The bonus is a valuable reward.
I believe that the pay is commensurate with the job overall.
Receiving our yearly merit increases
decline to answer this question
Review from Business Development Dept
Currently the pay. The benefits have been cut over the years and it is hard to retain good employees without a solid benefit package.
I do appreciate the health coverage and the 401K.
The best part about compensation package is my salary and PTO.
Everything is fair with the exception of health benefits
Holidays, PTO days, flex accounts, 401K
The dental package is great.
Why do you feel undervalued and what would make you feel better about your compensation?
As I understand the nature of the company, I find it hard to believe that we are paid the best we can be and that we have the best vacation time. I do not like the PTO ( vacation /sick time together). I would like to see sick time and vacation time .
Posted 4 days ago
DON'T FEEL I'M RECOGNIZED FOR THE EXCELLENT AND ACCURATE JOB I DO
Posted 4 days ago
do not feel im compensated enough based on assigned responsibilities and cost of living
Posted 4 days ago
A liveable wage for starting pay.
Posted 7 days ago
Higher pay, obviously. Having an exceptional performance review only to be told there is no room in the budget to compensate the superb work you have been doing. Then having additional, more time consuming duties placed on you for the same salary is a JOKE.
Posted 7 days ago
Would like an increase in pay.
Posted 8 days ago
Nothing would make me feel better about my current compensation. NOTE: My salary is probably within the acceptable range within Zenith, but my salary is not comparable to similar roles at similar companies in my area.
Posted 8 days ago
To match where you live and the job duties
Review from Business Development Dept
Based on market research, the company is paying anywhere from $10-20K below what I could make if I moved on from Zenith. I recently found a senior benefit processor that would technically be a demotion for me at Zenith, but it also paid more than my current position.
What perks? Changes are made without any consideration to how it affects the people who actually do the work and interact with the clients. Company built on individual service has now become robotic with "everything should be the same". Guidelines are good but too much structure is suffocating.
A company that makes logical person related goals in order to accomplish the Administrative tasks expected. IE, changing platforms before know all of the implications, reorganizing departments without proper staff in place, deciding to close offices before know anything about the impact.
That we only get 2% raises or 2.9% merit raises. One gets a similar raise of someone who does not work as hard. Have to switch positions to make more money. People who recently come into the company make more money than the employees who have been here for many years.
I was promised something by the company, that if I could make the impossible happen with a client, I could expect XYZ. I delivered and the outcome I was promised never came. My admin who works remote was denied an internet stipend because she does not live in King County, rather one county over.
We constantly have to clean up messes others make.
Merit raises does not even cover cost of living. Working 7 days a week sometimes jist to keep ahead, not being reconginzed or even compensated makes you want to work less. I stay due to dedicatation, my clients and members
I have become a Lead entrusted with more responsibilities than I was being a Customer Service Rep. Thus, I feel my pay should reflect that.
The pay is not in alignment with other TPAs and health insurers and this year there weren't raises and ZERO communication around it, as well as no discussions for our 2026 goals. The health plan that we switched up to was a horrid, many of us need continuity of care and want to pay for the services
I believe Zenith has low pay. I am only now making what I was 10 years ago before I started here, in a similar position. I like the information on Znet, it is positive it keeps spirits lifted, shows what is going on in other offices, it is caring. Not enough room here for a review on actual team.
The work is not truly tied to the job classifications. Employees with longevity seem to be pulling loads in other areas not just under the work classification that you are in. Years past we were able to pick out "anniversary" gifts. Welfare benefits are worse I have ever seen.
With the years of experience I have with this company the salary does not show that. You can get paid more being a school bus driver than what we get paid. We are definitely undervalued. And then we see all upper management new hires and those lower worker bees being laid off.
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