B-
69/100
Zenith American Solutions Claimed Company
As a trusted third party administration partner for more than eighty years, Zenith American Solutions provides our clients and their members with tailored solutions, superior customer experiences, and local personalized service. Our mission is to administer the hard-earned benefits of America's Workforce with unwavering compassion. Our commitment is to empower individuals, ensuring they lead secure, productive, and healthy lives.
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Zenith American Solutions Compensation Employee Reviews
All
Positive
Constructive
What is the best part about your compensation package?
the company Annity Match is great
Posted a day ago
The bonus is a valuable reward.
Posted 6 days ago
I believe that the pay is commensurate with the job overall.
Posted 6 days ago
Receiving our yearly merit increases
Posted 7 days ago
decline to answer this question
Review from Business Development Dept · Posted 7 days ago
Currently the pay. The benefits have been cut over the years and it is hard to retain good employees without a solid benefit package.
Posted 8 days ago
I do appreciate the health coverage and the 401K.
Posted 8 days ago
The best part about compensation package is my salary and PTO.
Posted 19 days ago
Everything is fair with the exception of health benefits
Posted 21 days ago
Holidays, PTO days, flex accounts, 401K
Posted 21 days ago
The dental package is great.
Posted 22 days ago
The benefit I value most is the ability to work remotely, followed closely by paid time off and workplace flexibility. These benefits have a meaningful impact on my work-life balance and overall job satisfaction.
Posted 22 days ago
My Zenith pay is fair
Posted 22 days ago
The package is fair and adds value.
Posted 22 days ago
Union supplemented health care benefits
Posted 22 days ago
Low premiums with my health care.
I have excellent insurance coverage
I appreciate my health coverage, with family members who have medical problems - it's comforting to know I have it.
Weight loss benefit and 100% coverage for well visits.
I'm not sure of a best part, but I do appreciate the 401K match, the HSA funds and the Holidays off.
Why do you feel undervalued and what would make you feel better about your compensation?
A company that makes logical person related goals in order to accomplish the Administrative tasks expected. IE, changing platforms before know all of the implications, reorganizing departments without proper staff in place, deciding to close offices before know anything about the impact.
Posted 7 days ago
That we only get 2% raises or 2.9% merit raises. One gets a similar raise of someone who does not work as hard. Have to switch positions to make more money. People who recently come into the company make more money than the employees who have been here for many years.
Posted 7 days ago
I was promised something by the company, that if I could make the impossible happen with a client, I could expect XYZ. I delivered and the outcome I was promised never came. My admin who works remote was denied an internet stipend because she does not live in King County, rather one county over.
Posted 8 days ago
We constantly have to clean up messes others make.
Posted 8 days ago
Merit raises does not even cover cost of living. Working 7 days a week sometimes jist to keep ahead, not being reconginzed or even compensated makes you want to work less. I stay due to dedicatation, my clients and members
Posted 8 days ago
I have become a Lead entrusted with more responsibilities than I was being a Customer Service Rep. Thus, I feel my pay should reflect that.
Posted 15 days ago
my salary is below average. my pto is straight garbage. sick time comes outta pto, so i'm lowkey more inclined to go to work sick and get everyone else sick. required to work irl. my pto straight up sucks. i would be ok with my below avg salary if my pto wasn't peanuts. more pto. i want more pto.
Posted 20 days ago
The pay is not in alignment with other TPAs and health insurers and this year there weren't raises and ZERO communication around it, as well as no discussions for our 2026 goals. The health plan that we switched up to was a horrid, many of us need continuity of care and want to pay for the services
Posted 20 days ago
I believe Zenith has low pay. I am only now making what I was 10 years ago before I started here, in a similar position. I like the information on Znet, it is positive it keeps spirits lifted, shows what is going on in other offices, it is caring. Not enough room here for a review on actual team.
Posted 22 days ago
The work is not truly tied to the job classifications. Employees with longevity seem to be pulling loads in other areas not just under the work classification that you are in. Years past we were able to pick out "anniversary" gifts. Welfare benefits are worse I have ever seen.
Posted 22 days ago
With the years of experience I have with this company the salary does not show that. You can get paid more being a school bus driver than what we get paid. We are definitely undervalued. And then we see all upper management new hires and those lower worker bees being laid off.
Posted 22 days ago
our pay sucks, our insurance sucks and has for many many years!
Posted 22 days ago
I've already communicated this before but it was not taken to heart when you could see who it was coming from. To be more personable and allowing people to feel like they could air this and be heard without feeling they need the protection of anonymity within a survey would be a great start.
My leadership and strategy improved performance in a high-stress environment, directly resulting in the retention of a large client. Based on my industry market value and these metrics, an adjusted compensation structure will ensure maximum ROI and sustained team productivity and success for all.
Though I have moved up through the company and proven in each of my previous roles that I am effecient, reliable, and also able to assist in figuring out quicker more effecient ways to perform works tasks, I am always only offered the bottom, or near bottom, pay rate for a new role.
Our current health care costs went up quite a bit, but the coverage went down. In fact it tripled, but my annual raise was not enough to cover the cost,
Acknowledgment of the hard work being done.
to be given raises for our hard work and dedication
I don't make enough money to pay my bills every month. I don't think it is fair wages for our area. We live in a state with high taxes, and are not making wages compared to similar companies in the area.
Since my lead left, I have taken on additional responsibilities alongside my own role, significantly increasing my workload. I would feel more valued if my compensation reflected the expanded scope of my responsibilities.
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