Zenith American Solutions Outlook Employee Reviews

Being able to help my peers, my manager, and others throughout the company. The members, the attorneys, the trustees. I have worked hard to create a great relationship with them.

Posted 4 days ago

assisting members and providers that i can make a difference

Posted 4 days ago

being able to help the members

Posted 7 days ago

Making positive changes for others.

Posted 7 days ago

I get to work from home.

Posted 8 days ago

The ability to be able to work for such a great company!

Posted 8 days ago

Being able to support my team by figuring out areas of opportunity and finding ways to improve those areas of opportunity whether it be on an individual basis or in a more general way. It also makes me happy when team members notice the changes that are happening around them and see it as positive.

Posted 8 days ago

my colleagues helps keep me happy at work

No meetings on the schedule. It's becoming less and less common for there to be a built-in work day. Meeting-less Fridays were an empty promise last year.

talking to the customers every day

Being able to extend an offer for a job opportunity

I like the work that I do, I love learning every day and my coworkers / team

I enjoy solving complex problems and being to go-to person for questions.

Learning new things to help continue to grow in this company.

Collaboration to get projects done.

Helping our members and clients

Helping others and resolving issues.

Building strong relationships, collaborating with talented colleagues, and helping the company grow by creating solutions that deliver meaningful value to our clients.

Review from Business Development Dept

Being a cheerleader for our internal teams and providing peace of mind for our clients. Being a trusted resource is rewarding.

Making sure my clients are taken care of. One on one member calls because I get to help them with complex issues that are disruptive to their lives. I love managing board meetings, my clients are terrific to work with. They rely on me and that means a lot because I pride myself on trust

LIKE I SAID- MORALE ISN'T GREAT, DOESN'T FEEL LIKE A TEAM- LOTS OF NEGATIVITY.

Posted 4 days ago

Employees are not treated the same. Accountability.

Posted 7 days ago

Operation Leaders need to take ownership of learning each client in order to understand the programming needs to flow correctively. Leadership should create SOP's and not the employees in order to elevate errors based on self teachings.

Review from Business Development Dept

The Commute makes going to and from work a challenge. How this can be improves if we was able to be Hybrid or remote.

Too much work and not enough people to do it. No time to give counseling or consequences for poor work. Also can't afford to lose staff - even bad.

I do think that things may slowly be improving, but I feel that we have been set up to fail by prior leadership, especially operations leadership. Lack of training, lack of accountability in Operations, often poor communications, lack of customer focus.

Take a serious look at work culture, expectations and work to align with employees.

We don't know from one day to the next if our office will be open next month, let alone next week. The work is being sent to other offices where they know nothing of our clients and how our office does the work, things are being messed up and it feels like they are using that to shut us down.

Compqny hires just to fill seats, training lacks, and management is cluessless

The focus of the top executives is on the budget and the investors, not on the clients that are the source of the income. Happy clients bring on more business. Make the existing clients happy with good products and they will bring in new clients. Word of mouth is the best advertisement there is!

As a supervisor I feel that there is so much daily work to be done regularly that I can't do any managerial work that I should be able to do. Also, there are several issues on a regular basis with our system software that many days makes our jobs difficult to complete timely

I feel that our company does not appreciate the good employees and not use our knowledge to improve procedures

The employees are overburdened with too much work and no support.

there is no management and tasks are not split up and i do more than others

Review from Admin Dept

Managers expectations are unrealistic. It's very disorganized. There are a lot of conflicting deadlines.

Review from Finance Dept

Too much stress related to workload and favoritism within the workplace. Hire another position or two due to addt'l workload with new clients. Don't play favorites with schedules, and follow their own statements as to said schedules, for all employees on the team, not just some.

Review from Finance Dept

I don't care. I am retiring, so I can get away from this.

Review from IT Dept

Culture shift needed that needs to start with executive leadership. There used to be town hall meetings and we had visibility into the direction of the company. We desperately need visibility again. Company appears shaky and I feel we are left in the dark about the true health of the company.

Review from IT Dept

Isn't that what company leadership is supposed to do - understand the issues that are problems and improve or correct them? I don't know why people slack on efficiency and accuracy and make others clean up their issues.

Review from Finance Dept

Too much thrown at staff at once. BIG projects, massive layoffs. Broken technology being implemented. Stakeholders unaware or uninterested in anything but bottom line