Zenith American Solutions Retirement Benefits Operations Department Employee Reviews
Briefly describe your overall experience at your company
What do you like best about the leadership team?
communication and mentor others for continuously growth.
Posted 4 days ago
They are constantly working to resolve issues.
Posted 5 days ago
my manager shows he cares and wants us to come to him when we have issues and will listen. he stands up for us.
Posted 16 days ago
They respond quickly to issues.
Posted 18 days ago
The focus on ensuring effective team communications and providing the tools and resources needed to be successful in my role assisting our clients.
Posted 22 days ago
What does the leadership team need to get better at?
Asking for feedback from Employees to help ease procedures for our specific jobs and implement useful procedures
Posted 5 days ago
What is the best part about your compensation package?
various insurances provided to us.
Posted 5 days ago
Our pay scale and wages
Posted 5 days ago
the medical comes in handy
Posted 16 days ago
Quality health benefits at affordable premiums and flexibility in paid time off usage.
Posted 22 days ago
Why do you feel undervalued and what would make you feel better about your compensation?
An opportunity to work OT when we are SLAMMED with projects and still expected to keep current with daily work.
Posted 18 days ago
What are some of the best things about your team?
They are all open with one another and in constant communication.
Posted 5 days ago
we are always communicating with each other and helping each other out
Posted 16 days ago
We are all stretched thin but there is teamwork.
Posted 18 days ago
Supportive, accessible as resources, friendly, focus on providing excellent care and service to our clients and membership.
Posted 22 days ago
What do your coworkers need to improve and how could you work together better?
Follow thru of tasks assigned
Posted 5 days ago
What is most positive about the culture and environment at your company?
Everyone is open and accepting of everyone else.
Posted 5 days ago
Clients are very kind and cooperative
Posted 5 days ago
everyone able to work together and respect each other
Posted 16 days ago
I am completely a WFH employee.
Posted 18 days ago
Mutual respect among peers and leadership and focus on training, tools and communication to provide the highest level of service possible.
Posted 22 days ago
What needs to change to make the company culture better?
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What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
The freedom to accomplish tasks without micromanagement.
Posted 5 days ago
being able to help others with their pensions.
Posted 16 days ago
When the phones are not ringing and I a able to get my work done. The phones are incessant and we have CSR duties in addition to our daily work. My team is treated like a call center and we are not a call center.
Posted 18 days ago
Sharing a common goal of helping our assigned Participants receive the retirement benefits for which they've worked many years of service to earn and enjoy.
Posted 22 days ago
What's going wrong and how can it be improved?
I feel that our company does not appreciate the good employees and not use our knowledge to improve procedures
Posted 5 days ago
What do you like best about your company?
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What would you most like to see improved at your company?
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