Zenith American Solutions – It was wonderful when I was originally hired. New owners and their leadership have destroyed it. | Comparably

Zenith American Solutions – It was wonderful when I was originally hired. New owners and their leadership have destroyed it.

Zenith American Solutions Compagnie réclamée
As a trusted third party administration partner for more than eighty years, Zenith American Solutions provides our clients and their members with tailored solutions, superior customer experiences, and local personalized service. Our mission is to administer the hard-earned benefits of America's Workforce with unwavering compassion. Our commitment is to empower individuals, ensuring they lead secure, productive, and healthy lives. Lire la suite
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EMPLOYÉ
PARTICIPANTS
233
TOTAL
NOTATIONS
6698

It was wonderful when I was originally hired. New owners and their leadership have destroyed it.

Décrivez brièvement votre expérience globale dans votre entreprise.

The wonderful company I hired into is gone. It's evolved into a cold, corporate entity that I don't even recognize.

Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?

Company culture is awful. My team is great.

Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?

Company places too much on the employees without adequate technical assistance.

Quelle est la meilleure partie de votre programme de rémunération?

health benefits, which are the only reason i am still an employee

Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?

There is nothing positive anymore at my company in regards to culture and environment.

Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?

Executive leadership and upper management should listen to employees who know the clients better than they do.

Quelles sont les meilleures choses à propos de votre équipe?

We work well together for our client despite the never-ending stream of IT issues and other roadblocks constantly being placed in our way.

Quelles sont les meilleures choses à propos de votre équipe?

We share a commitment to be the best we can for our client, despite Zenith's best efforts to prevent us from doing so.

De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?

Researching the client's needs and what staff needs in order to provide the best customer service to them. For the past few years, Zenith and HBH have FAILED to do this.

De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?

Listening to the boots on the ground. Management is clueless and is trying to use a cookie-cutter approach to everything. This doesn't work for a company representing hundreds of employers and their many DIFFERENT unions.

Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?

Cookie-cutter solutions do not bode well for a company with as many different unions as we work with. Infrastructure is AWFUL. The systems used for my client still haven't been updated since 2016, despite the fact that we've been asking since then.

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