Aetna – I was a happy customer for the first 2 of the 4 years I have been an Aetna customer. Unfortunately, they became adversarial, very poor customer service characterized by off-shoring of customer service. I have trouble with the lack of English proficiency by their agents & poor overall communication. | Comparably

Aetna – I was a happy customer for the first 2 of the 4 years I have been an Aetna customer. Unfortunately, they became adversarial, very poor customer service characterized by off-shoring of customer service. I have trouble with the lack of English proficiency by their agents & poor overall communication.

Here at Aetna, we are building a healthier world by making health care easy, affordable and all about you. Aetna is one of the nation's leading diversified health care benefits companies, serving an estimated 46.7 million people with information and resources to help them make better decisions about their health care. At Aetna, we put people at the center of everything we do, making decisions based on integrity, caring, excellence and inspiration. “Our core values guide us to make a difference in your world and throughout the world we reach. I couldn’t be any more proud of the work our people do. Investing in our employees and their success is a cornerstone for building a healthier world.” -- Mark T. Bertolini, CEO and Chairman of Aetna. leggi di più
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I was a happy customer for the first 2 of the 4 years I have been an Aetna customer. Unfortunately, they became adversarial, very poor customer service characterized by off-shoring of customer service. I have trouble with the lack of English proficiency by their agents & poor overall communication.

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