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Not happy here, and the operations team don't seem to help the agents..
Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?
I have previously stated the reason, this goes across the board.
Che cosa si deve cambiare affinché la cultura aziendale migliore?
the Operation team needs to operate under a bias goal .
Che cosa deve fare il gruppo dirigente per migliorare?
Leadership team needs to take agent frontline support into account to avoid agent dissatisfaction. Re-establishing a Career Pathway to help guide other agents towards defining their goals within the company.
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