The Cheesecake Factory – No manager support. Abuse from guests. Difficult and very stressful. | Comparably

The Cheesecake Factory – No manager support. Abuse from guests. Difficult and very stressful.

The Cheesecake Factory società ha sostenuto
Great things happen at our tables. At The Cheesecake Factory, you have the chance to be part of those once-in-a-lifetime experiences for our guests. leggi di più
DIPENDENTE
PARTECIPANTI
1139
Nominale
Complessiva
9314
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No manager support. Abuse from guests. Difficult and very stressful.

Descrivere brevemente la vostra esperienza complessiva presso la vostra azienda

I could write a book about my experiences at this company. We were treated with respect and valued when I first started with this company. For the first few years, we were busy, always had a wait and we served quality guests. Excessive number of restaurants, no longer special.

Quali sono alcune delle cose migliori della tuo team?

Our ability to survive tough shifts.

Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?

We need a 401k opportunity to invest.

Che cosa deve fare il gruppo dirigente per migliorare?

Managing guests, improving food quality and implimenting standards.

La cosa più positiva della cultura e l'ambiente presso la tua azienda?

For the most part, the general public has a positive attitude toward this company.

Che cosa ti rende più felice sul posto di lavoro?

The majority of my guests. I love interacting with them and making their dining experience great.

Che cosa sta andando male e come può essere migliorato?

Need management support. Kitchen out of control. Food quality poor. Long ticket times. Employees abused by guests.

Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?

There is no 401k. This vompany makes millions in profits and refuses to acknowledge the people that make that possible.

Che cosa deve fare il gruppo dirigente per migliorare?

Improve communication skills. Not allow employees to be abused by rude guests. Be more supportive. Be better at listening to their employees.

Cosa ti è piaciuto di più del processo del colloquio lavorativo?

It was a long time ago and was a great experience then. It was personal. Now it is generated on line and goes from there.

Other Employee Reviews for The Cheesecake Factory

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