All management cares about it profit and sales. This makes for a terrible work environment. Managers force sick employees. Servers will get sat four tables at once and instead of offering help, managers ask the server to run food and show tables.

It is clear that management only cares about generating sales. Guest experience, food quality and staff excellence are not a priority. Managers need to focus less on the numbers and more on people. Their attitude rubs off on the staff and creates a terrible work environment and unhappy guests,

The Cheesecake Factory management unreasonably requires and expects servers to run food at all times. This means my guest’s needs come second and their experience is compromised. This potentially lowers my tips. So I am loosing money doing a job that I already pay someone else to d

The kitchen quality has recently gone down and that has caused the guests to complain a lot more and it can be incredibly embarrassing and frustrating when your guest thinks you did something wrong but in reality the kitchen made it wrong or someone ran it to the table wrong but did not care.