Zenith American Solutions società ha sostenuto
As a trusted third party administration partner for more than eighty years, Zenith American Solutions provides our clients and their members with tailored solutions, superior customer experiences, and local personalized service. Our mission is to administer the hard-earned benefits of America's Workforce with unwavering compassion. Our commitment is to empower individuals, ensuring they lead secure, productive, and healthy lives.
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It was wonderful when I was originally hired. New owners and their leadership have destroyed it.
Descrivere brevemente la vostra esperienza complessiva presso la vostra azienda
The wonderful company I hired into is gone. It's evolved into a cold, corporate entity that I don't even recognize.
La cosa più positiva della cultura e l'ambiente presso la tua azienda?
Company culture is awful. My team is great.
Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?
Company places too much on the employees without adequate technical assistance.
Qual è la parte migliore del tuo compenso?
health benefits, which are the only reason i am still an employee
La cosa più positiva della cultura e l'ambiente presso la tua azienda?
There is nothing positive anymore at my company in regards to culture and environment.
Che cosa sta andando male e come può essere migliorato?
Executive leadership and upper management should listen to employees who know the clients better than they do.
Quali sono alcune delle cose migliori della tuo team?
We work well together for our client despite the never-ending stream of IT issues and other roadblocks constantly being placed in our way.
Quali sono alcune delle cose migliori della tuo team?
We share a commitment to be the best we can for our client, despite Zenith's best efforts to prevent us from doing so.
Che cosa deve fare il gruppo dirigente per migliorare?
Researching the client's needs and what staff needs in order to provide the best customer service to them. For the past few years, Zenith and HBH have FAILED to do this.
Che cosa deve fare il gruppo dirigente per migliorare?
Listening to the boots on the ground. Management is clueless and is trying to use a cookie-cutter approach to everything. This doesn't work for a company representing hundreds of employers and their many DIFFERENT unions.
Che cosa sta andando male e come può essere migliorato?
Cookie-cutter solutions do not bode well for a company with as many different unions as we work with. Infrastructure is AWFUL. The systems used for my client still haven't been updated since 2016, despite the fact that we've been asking since then.
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