
Helpful when needed to be.
Sense of teamwork (at least with my group) and helping members.
They are helpful and know how to encourage each other to be strong and keep going.
The work load is too big I believe. Health Care Advocates are Claims, Customers Service, Tech Support, Enrollment, Benefits, and a few more that I'm probably missing. That's at the very least 5 different jobs that are usually separate departments.
I feel like as a Individual Medicare Humana Healthcare Advocate we wear alot of hats and do many jobs but don't get paid like we do. Also it feels like we are bottom of the barrel but we work very hard to help the members and be their Advocate.