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Conduent Empresa reivindicada
As one of the original pioneers in business process outsourcing (BPO) and a leader today, Conduent has deep and diversified expertise across a range of industries and business process solutions. consulte Mais informação
The first 5 years were good. The next 5 were frustrating. The last 13 years feels like one beating after another. I stayed out of loyalty to my product and the people using it. Hindsight says I should have left the company long, long ago.
Quais são algumas das melhores coisas da sua equipe?
I see many that make extra-ordinary efforts to compensate for bad business decisions and save upper management from their own foolish policies and decisions.
O que precisa melhor na cultura da empresa?
There needs to be a path for a technical person. Decisions need to always have a check and balance rather than made just for today's penny at the expense of tomorrows hundreds of dollars.
No que a equipe de líderes deveria melhor?
All decisions are made by buzz-words and not my understanding. People with technical experience are treated like idiots and non-technical people tell those with experience that we don't understand and cannot have input. This is a truly hostile environment for me - with over 30 years of experience.
Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?
Emphasis is always on the customer and not the employee. I could have saved the company millions - but am told that I am clueless. I was told directly by a Sr. VP that the company has no responsibility to help me even stay on par with the cost of living.
O que está ruim e como pode melhorar?
Even if I report an issue, the report is either ignored or discarded. Today, the response was "you get 3 chances to respond to us or we will close the ticket". All 3 attempts by the service team came during my midnight hours. The ticket was closed before I even knew someone was there.
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