Nextiva Empresa reivindicada
Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. We connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart.
Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years. Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs Asset Management in its inaugural funding round, valuing the company at $2.7B in late 2021.
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Used to be a phenomenal company when I joined a long while ago. Now, it's just senior execs with logos who do little beyond delegation. There's only leadership-speak and no action. Very little empathy towards people putting in the work. No logos on your resume? You might as well quit the job.
Quais são algumas das melhores coisas da sua equipe?
Smart, nimble, up-to-date, forgiving, and supportive.
O que você mais gosta nos lideres?
Forward-looking, brand and product-driven, attirbution-focused
Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?
My manager and the positive environment my immediate team creates.
Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?
There's little respect for folks outside of product and brand marketing. Compensations are also almost double even if the folks have the same work ex.
O que está ruim e como pode melhorar?
If senior execs can see below their level and empathize with their reports around the world, that'd go a long way. There's a leaky bucket with employee retention and no one is even noticing until someone's final notice comes in.
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