Nextiva Empresa reivindicada
Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. We connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart.
Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years. Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs Asset Management in its inaugural funding round, valuing the company at $2.7B in late 2021.
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The compensation should be adjusted, we make the same as many fast food workers. Turnover needs to be addressed and when turnover happens metrics should be adjusted.
Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?
They seem to care about me as a person
O que faz você mais feliz no trabalho?
Being compensated for the work, even when metrics are not met
O que você mais gosta nos lideres?
They seem to communicate well and let us know things right before they go public
Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?
high turnover has caused more work with the same expectations and the pay is not equivalent to the amount or type of work.
No que os seus colegas poderiam melhorar e o que faria vocês trabalharem mais unidos?
everyone is too busy to interact and seem bothered when asked for help because of the amount of work. Some coworkers are great, others not so much.
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