Zenith American Solutions – It was wonderful when I was originally hired. New owners and their leadership have destroyed it. | Comparably

Zenith American Solutions – It was wonderful when I was originally hired. New owners and their leadership have destroyed it.

Zenith American Solutions Empresa reivindicada
As a trusted third party administration partner for more than eighty years, Zenith American Solutions provides our clients and their members with tailored solutions, superior customer experiences, and local personalized service. Our mission is to administer the hard-earned benefits of America's Workforce with unwavering compassion. Our commitment is to empower individuals, ensuring they lead secure, productive, and healthy lives. consulte Mais informação
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FUNCIONÁRIO
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233
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6698

It was wonderful when I was originally hired. New owners and their leadership have destroyed it.

Brevemente descreva a sua experiência na companhia.

The wonderful company I hired into is gone. It's evolved into a cold, corporate entity that I don't even recognize.

Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?

Company culture is awful. My team is great.

Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?

Company places too much on the employees without adequate technical assistance.

Qual é a melhor parte das suas compensações?

health benefits, which are the only reason i am still an employee

Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?

There is nothing positive anymore at my company in regards to culture and environment.

O que está ruim e como pode melhorar?

Executive leadership and upper management should listen to employees who know the clients better than they do.

Quais são algumas das melhores coisas da sua equipe?

We work well together for our client despite the never-ending stream of IT issues and other roadblocks constantly being placed in our way.

Quais são algumas das melhores coisas da sua equipe?

We share a commitment to be the best we can for our client, despite Zenith's best efforts to prevent us from doing so.

No que a equipe de líderes deveria melhor?

Researching the client's needs and what staff needs in order to provide the best customer service to them. For the past few years, Zenith and HBH have FAILED to do this.

No que a equipe de líderes deveria melhor?

Listening to the boots on the ground. Management is clueless and is trying to use a cookie-cutter approach to everything. This doesn't work for a company representing hundreds of employers and their many DIFFERENT unions.

O que está ruim e como pode melhorar?

Cookie-cutter solutions do not bode well for a company with as many different unions as we work with. Infrastructure is AWFUL. The systems used for my client still haven't been updated since 2016, despite the fact that we've been asking since then.

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