Columbia Hospitality Employee Reviews

Columbia Hospitality gives us the training, the tools and the support to do our jobs and have a quality work experience and then they step back and let us do it. This gives us meaning and purpose.

It is a company that focuses on fun and getting the job done and I enjoy being able to check both those boxes everyday

It is a good experience

Its been great since i came on board about 7 months ago. In my 19 years in the industry ive never worked for such an amazing organization. From John O down the culture is thick and a place im very proud to be a part of.

My overall experience cannot be described in 300 words but in short, management especially the General Manager, needs to be replaced.

They treat me as a person and they ask and value my opinion on how things at my property are run. They allow me to use my experience and knowledge to help make the property a better place for me and my team members.

Engage and supportive leaders of the company

The mentoring skills are of exceptional quality

Their actions convey that my opinion matters. Their approach to the project at hand is that we work in it as a team. They have moved past titles and office locations to work as a team to do a great job together.

They are approachable, accessible and truly seem to care about the team.

In short, communication and general leadership skills.

Our gm needs to actually listen to opinions and set aside his pride and admit when hes wrong. Help people grow instead of creating some bs position then trying to act like our raises are so grest but then pay only 1000 less anually to a new role. Total slap in the face. And im "on the fast track" ha

Leadership needs improve communication and treat employees with dignity and respect.

Communication for one I was laid off after 2months despite being told the property was staying open during the renovation and was given 17days to find a new job. With no guarantee of a position once it's reopened that's a terrible way to treat your employees

Management for the most part is helpful now. Our new front desk manager is hands on and helps us a lot as we need it. I think in general upper mangement is too worried about saving the company money. Not about keeping their employees happy or keeping them.

Columbia Hospitality thinks outside the box when providing benefits. There are the regular benefits like health insurance, 401K, Incentives... but they also do a great job providing access to other benefits like gym memberships, pet insurance, discounts on hotel stays and much more.

The ability to take time off when I want it

Not sure at this time.

Great medical, dental, vision coverage!

Above market, always improving with yearly trends

We are never given reviews, managers rarely talk to us other than to complain. As for compensation, a raise is needed every position, the list of tasks that we do grows daily but not our pay.

Not paying all managers the same.

More salary transparency throughout the company and more standardization around merit increase.

Believe in your own values. Treat everyone even the team members that are below you with care and appreciation. The higher ups never talk to workers. I can be let go to lack of knowledge on your end. I see it time and time again here

I feel undervalued because ive been told many times how great i am but i am not wver rewarded or even thanked or appreciated. Our gm plays favorites and loves other privledged people but looks down on anyone else

They feel engaged and happy. We feel like we are "ladies and gentlemen serving ladies and gentlemen". Everyone pitches in regardless of their department. We feel like a team!

We all get along very well and help each other out

The positive environment that is created.

They are trustworthy and produce exceptional work. But importantly, just an amazing group of people that care about what they do and for one another.

We treat each other as family

There are some employees that do the absolute bare minimum but are promised high positions while the ones doing the work get micromanaged. It would be useful if these employees took pride in their work.

One can't focus to save her life but gets tasked with the most then forgets half another threatens to pepper spray anyone he feels is or will be a problem one can't see and cleans rooms.... do I need to continue

Better attitudes about being at work.

Show up on time, take initiative to learn more about the job.

Be open to feedback, constructive criticism and abandon the need to be comfortable in daily decisions. Work is hard. Life is hard. Get out of your comfort zones.

Inclusion. Ours is an industry of many backgrounds and many different cultures. Columbia Hospitality goes the extra mile to make everyone feel included and seen.

We focus on having fun. It is really important to make that a key initiative at a workplace.

That the officers make their rounds and speak to the team.

Its very accepting, diverse, fosters a place to grow and learn dailh.

They have a committment to excellence and genuinely care about people

Promote based on work ethic not personal relationships. Schedule based off work ethic and ability to complete tasks not based off personal relationships. Communicate early and effectively and preciesly. Pay more!

Fair compensation for the amount of work we are doing. Also the amount of support from corporate when taking on a new business/property.

Easy process and was kept in the loop with every step of the process

The thoroughness and professionalism of the interview process stood out. It provided a comprehensive assessment, fair evaluation, and allowed for meaningful interactions. The emphasis on aligning values and goals created a positive and engaging experience.

Ease of conversation with the hiring manager

The vision for outside of the box employment.

That I got the opportunity to meet senior leaders.

no improvement needed in this area

The honesty of the team when it comes to genuinely liking our team members and wanting to succeed and support each other. It is refreshing to see.

The people and the beauty of the property

The goals to collectively grow the company to a large extent on its reputation as a company of good people

Getting to do what i love for awesome owners and Columbia

Solving problesm is very satisfying, and working with the people

I feel as though I am not taken seriously as a woman, constantly undermined and undervalued. I'm not sure it can be improved at this point

better treatment, opportunity for growth, appreciation, and recognition for those who put in the hard work

Manager is negligent and rude to staff. There is no consistency to the scheduling or assigned duties. The only fix is to start over with a new manager and structure

The manager and Spa leader need to learn how to talk to their employees and to not talk behind their backs.

Not enough diversity in leadership - these same people (white men) not attending things like DEI book club or CH Cares events.

Collaborative environment, creativity, and focus on professional development.