
The leadership team needs to resist the arbitrary and inconsistent strategy flip-flops of the CEO.
Management needs to provide a clear picture of goals so team members know what they are working on.
ID.me will not be able to retain talent or reach anything close to it's potential under it's current CEO. For the company to achieve sustainable growth or a successful exit will require a new CEO.
The CEO's toxic conceitedness, inconsistent micro-management, vindictiveness towards those who don't fawn over his ideas and constant blaming of others for his poor decisions have created a culture that devalues leadership and data based decisions and rewards brown nosing and blind allegiance.