Percepta Заявленная компания
Percepta is a global customer relationship organization that manages all forms of contact with our clients’ customers, prospective customers, suppliers, and distribution networks. We have positioned ourselves as a customer contact specialist, managing all aspects of the contact experience. As a global organization, we offer worldwide reach and have the capability to service customers in multiple languages and time zones. читать еще
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I have learned some new job skills and have been able to use some skills from previous jobs. I have also been able to impart some helpful knowledge to receptive Next Gens. Overall, I have been tempered.
Чем вы больше всего довольны в вашем пакете компенсаций?
Flexibility in work from home and on site. Great health, vision, and dental benefits.
Что приносит вам больше всего счастья/радости на работе?
Being able to assist agents in accomplishing their goals. Meeting my goals and seeing everyone progress.
Что самое позитивное вы можете сказать о культуре и обстановке на вашей работе?
Reasonable expectations. If you have difficulty accomplishing a task someone is available to coach, you on what worked for them.
Что вам больше всего нравится в команде руководства?
The executive team actively seeks to determine what agent needs are and meet those needs. The executive team seems to put effort into retaining great talent and cultivating that talent.
Каковы самые лучшие качества в вашей команде?
We actually work as a team. We do not leave one person hung out to dry. If you know it teach it, share it, If you don't know it. Learn it, do it, then teach it. You can't teach what you don't know and you can't get stronger without putting in the work. If everyone is strong the work is easier.
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