
It's knowing that I am able to help!
Being able to help customers
Drives high employee engagement by creating a sense of belonging and purpose
We always lend a hand to one another. We listen and we don't judge.
I was able to get the glasses that I finally needed after years of not being able to afford them at full price!
We help one another! We are serious about helping our customers! Our team is AWESOME! We are mostly remote, so we sometimes feel left out when they do things in the office. We find ways to cheer one another and check in on one another's mental health.
They make me feel heard when I have something that needs to be addressed. The leadership is always trying to find ways to help us agents become better customer service specialists with our coaching and meetings. They want us to come to them if we have any issues to address.