2023: Ushur Lands $50M Series C From Amid Booming Demand for Customer Experience Automation
Ushur, Inc Заявленная компания
Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.
Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. читать еще
It's been an amazing learning experience. I feel blessed to have gotten the opportunity to come in, learn, effect change, and make positive impacts. Everyone has been very humble and welcoming. I don't feel intimidated by the executive team. Very excited about the future here.
В целом опишите ваш общий опыт в текущей компании
It's been everything I look for in an employment opportunity. It's been challenging, engaging, interesting, fun, exciting.
Что вам больше всего нравится в команде руководства?
The cooperativeness, availability/accessibility, passion, and humility.
Каковы самые лучшие качества в вашей команде?
Alignment, regular coaching, mission driven, respectful
Чем вы больше всего довольны в вашем пакете компенсаций?
Competitive, good options, good perks
Чем вы больше всего довольны в вашем пакете компенсаций?
Exciting commission and accelerator structure.
Что приносит вам больше всего счастья/радости на работе?
Collaborating efforts with my manager and seeing the positive reactions of customers.
Что приносит вам больше всего счастья/радости на работе?
Collaborative successes! Seeing how all the departments can come together and execute to win.
Что самое позитивное вы можете сказать о культуре и обстановке на вашей работе?
It's very encouraging and inclusive to all hobbies, passions, extracurriculars. Mental health is promoted very well.
Что вам больше всего нравится в команде руководства?
The accessibility and the willingness to work side by side with any employee to help accomplish goals.
Что самое позитивное вы можете сказать о культуре и обстановке на вашей работе?
It's very open and welcoming. The collaboration across departments and seniority levels is great to see and be a part of.
Каковы самые лучшие качества в вашей команде?
Everyone is highly invested in accomplishing our goals and will work tirelessly to achieve them. Even when we're at our busiest, everyone keeps a great sense of humor and humility.
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