2023: Ushur Lands $50M Series C From Amid Booming Demand for Customer Experience Automation
Ushur, Inc Заявленная компания
Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.
Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. читать еще
Ushur is a great place to work at. Starting my career here has truly been a fulfilling experience. There are ample opportunities to grow and make a difference. The culture is great and they value employee well being.
Чем вы больше всего довольны в вашем пакете компенсаций?
The salary is competitive with health benefits included in it.
Что вам больше всего нравится в команде руководства?
They are transparent about the company decisions and care about employee well-being
Каковы самые лучшие качества в вашей команде?
They are extremely helpful and supportive. They believe in knowledge sharing and help each other learn and grow
Что вам больше всего нравится в команде руководства?
They are transparent about the reasons behind various executive decisions and keep employees aligned to the goals of the company.
Что приносит вам больше всего счастья/радости на работе?
It is exciting to build solutions from ground up and incorporate them in such a powerful product. Interacting with highly driven teammates and getting to learn from them is fulfilling.
Что самое позитивное вы можете сказать о культуре и обстановке на вашей работе?
Our opinions are valued and we feel heard. We are encouraged to speak up about any inconveniences we might be facing. The company genuinely cares about their employees and have been providing a wellness holiday on the last Friday of every month to help us take care of ourselves.
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