2023: Ushur Lands $50M Series C From Amid Booming Demand for Customer Experience Automation
Ushur, Inc Заявленная компания
Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.
Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. читать еще
Personally, last three and half years have been a period of tremendous professional growth, tons of learning and loads of fun. My stint at Ushur ranks right up at the top along with some of the fantastic companies I have worked for (Sun microsystems etc)
В целом опишите ваш общий опыт в текущей компании
been here for four years and saw it growing from 6 to 160. I have learnt and grown a lot in the process. Looking forward to elevate it to next level
В целом опишите ваш общий опыт в текущей компании
Ushur has been a wonderful experience. I have grown both professionally and personally. I have had the opportunity to innovate at the forefront of AI, work with world class fortune 100 logos, and more importantly grow a kickass AI team that has punched far above its weight
Что самое позитивное вы можете сказать о культуре и обстановке на вашей работе?
people first, growth mindset and pursuit of excellence
Что приносит вам больше всего счастья/радости на работе?
opportunities to learn and collaborate with my team
Что вам больше всего нравится в команде руководства?
Honesty, Integrity and People-first attitude
Что вам больше всего нравится в команде руководства?
transparency and people first approach
Чем вы больше всего довольны в вашем пакете компенсаций?
on par with Market top-percentile
Чем вы больше всего довольны в вашем пакете компенсаций?
on par with market standards
Каковы самые лучшие качества в вашей команде?
hard-working, fun-loving, humble, and learning and supporting each other.
Почему вы чувствуете себя недооцененным(ой), и как ваша зарплата могла бы на это повлиять?
better compensation and bonus in line with industry standard
Каковы самые лучшие качества в вашей команде?
brilliant folks, eager to help each other and learn
Что вам больше всего нравится в команде руководства?
honest, transparent, and empowering. They provide ample opportunities for learning and growth
Что самое позитивное вы можете сказать о культуре и обстановке на вашей работе?
people first, lots of opportunities to make lasting impact, learn new technologies
Что приносит вам больше всего счастья/радости на работе?
complex problems to be solved for our customers, lots of learning and wonderful people to work with
Что самое позитивное вы можете сказать о культуре и обстановке на вашей работе?
value-driven (people-first and a growth mindset) approach from leaders. Terrific set of colleagues who are brilliant, humble and eager to help
Каковы самые лучшие качества в вашей команде?
friendly, collaborative and go out of their way to help one another. Its a young team full of great energy, enthusiasm and open mind to question everything and learn together
Что приносит вам больше всего счастья/радости на работе?
When we come together as a team and delight our customers!. From making employee benefits faster to helping our clients reach out their customers in time of distress when we see our platform bring in so much value, I feel very happy and proud
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