2023: Ushur Lands $50M Series C From Amid Booming Demand for Customer Experience Automation
Ushur, Inc Заявленная компания
Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.
Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. читать еще
I have only been here for a short time, but to date I have only had positive experiences with this company. There are some improvements that can be made to processes and they encourage feedback and the contribution each of us can make to improving the processes and environment.
Что приносит вам больше всего счастья/радости на работе?
Making a difference for our customers, our organization, and in each other's lives.
Что вам больше всего нравится в команде руководства?
Openness. Accessibility. Providing opportunity. Recognizing strengths and contributions. Encouragement. Ability to inspire and motivate.
Чем вы больше всего довольны в вашем пакете компенсаций?
I don't think I can identify a best part. The wellness days are appreciated and something I did not receive from my last employer.
Каковы самые лучшие качества в вашей команде?
Positivity! Open to all discussions. Always willing to lend a helping hand. Enthusiasm. Always working to contribute to the success of the company and coworkers.
Что самое позитивное вы можете сказать о культуре и обстановке на вашей работе?
Everyone is excited about growth and opportunity and celebrate each other's successes. They also promote bring your whole self to work. I have had nothing but positive interactions will my co-workers.
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