2023: Ushur Lands $50M Series C From Amid Booming Demand for Customer Experience Automation
Ushur, Inc Заявленная компания
Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.
Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. читать еще
Company vision, empathy towards the employees
Что самое позитивное вы можете сказать о культуре и обстановке на вашей работе?
Upbeat, positive culture in the company
Каковы самые лучшие качества в вашей команде?
Positive, collaborative and super helpful.
Что вам больше всего нравится в команде руководства?
Genuinely focused towards employee wellbeing.
Каковы самые лучшие качества в вашей команде?
Super smart, very collaborative and cheerful. Great to work with.
Что приносит вам больше всего счастья/радости на работе?
Being able to solve customer problems, ensuring customers are successful and happy.
Что приносит вам больше всего счастья/радости на работе?
New challenges every day, working with customers, helping them realize the value of Ushur platform.
Что самое позитивное вы можете сказать о культуре и обстановке на вашей работе?
Diverse, yet super inclusive. Company focuses on employee wellbeing. Company gives a day off for wellness every month! No-meeting Fridays and so on.
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