2023: Ushur Lands $50M Series C From Amid Booming Demand for Customer Experience Automation
Ushur, Inc Заявленная компания
Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.
Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. читать еще
Very satisfying experience with the work and the real world challenges we are solving. Also the compensation is good, work life balance is good. There is a paid wellness day each month apart from the annual holiday and sick leaves. Overall a Happy place to be at.
В целом опишите ваш общий опыт в текущей компании
It has been greatly satisfying and a continuous learning experience so far. Mostly the days are pretty hectic, but there are days when you get a breather. The leadership is understanding and appreciative. There is still a lot to achieve here and I get the feeling that I can contribute in my own w
Каковы самые лучшие качества в вашей команде?
Technically sound, team players and excellent communicators.
Что вам больше всего нравится в команде руководства?
Keeping the focus, inspiring to perform better and appreciating the hard work.
Что вам больше всего нравится в команде руководства?
The hands-on involvement and effective delegation/follow-up of strategic and operational activities and processes.
Что приносит вам больше всего счастья/радости на работе?
Learning something new each day. Trying to help out a team member achieve his target.
Что самое позитивное вы можете сказать о культуре и обстановке на вашей работе?
Open culture to thrive and innovate. Friendly environment where we strive to excel and not to compete amongst ourselves.
Каковы самые лучшие качества в вашей команде?
There is a genuine urge to excel and make things better. Timely appreciations and above all there is no rat-race but healthy competition.
Чем вы больше всего довольны в вашем пакете компенсаций?
My entire family including parents being covered. The stock options that makes me a stakeholder and drives the accountability and purpose to work hard.
Что самое позитивное вы можете сказать о культуре и обстановке на вашей работе?
The open culture to approach and provide constructive feedback. The measures taken to be a employee friendly firm with wellness days, wellness/health activities on weekdays.
Что приносит вам больше всего счастья/радости на работе?
The work that I do or processes that I put in place to enable my co-workers in the organization to perform & execute that eventually helps to achieve customer goals gives immense satisfaction. The fast turn-around time to see results/outcomes is pleasing.
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