2023: Ushur Lands $50M Series C From Amid Booming Demand for Customer Experience Automation
Ushur, Inc Заявленная компания
Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.
Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. читать еще
My time at Ushur has been phenomenal. Working with my team, across teams, and the executive team has been very rewarding. Furthermore, our customers love us and truly believe we have a differentiated product in the marketplace which when combined with our culture makes me very bullish.
Чем вы больше всего довольны в вашем пакете компенсаций?
Healthcare premiums are covered by Ushur and Ushur contributes to HSA.
Каковы самые лучшие качества в вашей команде?
Everyone genuinely supports each other and wants everyone to be successful. Success for one is success for all.
Что вам больше всего нравится в команде руководства?
They are genuine, care about the long-term success of each customer, and have clear long-term vision for the company.
Что самое позитивное вы можете сказать о культуре и обстановке на вашей работе?
We are all committed to growing and building something that delivers long-term customer value while doing it an open forum that allows the best ideas to win.
Что приносит вам больше всего счастья/радости на работе?
Everything - I am challenged, there are growth opportunities, it is a flat hierarchy, the collegial atmosphere, the idea that I am working at a company that has a transformative technology and is solving a real problem, the people are great and good at what they do.
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