2023: Ushur Lands $50M Series C From Amid Booming Demand for Customer Experience Automation
Ushur, Inc Заявленная компания
Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.
Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. читать еще
Overall working at Ushur is enjoyable with decent, effective communication with teams that are remote. The people are friendly and helpful due to the culture that has been created.
Чем вы больше всего довольны в вашем пакете компенсаций?
Bonuses are based on merit
Каковы самые лучшие качества в вашей команде?
The team is open to new ideas and is very professional in behavior.
Что приносит вам больше всего счастья/радости на работе?
I think for me the technology and finding ways to improve it along with processes.
Что вам больше всего нравится в команде руководства?
They are open to creating a learning-based company and open to new suggestions and ways to do things more efficiently
Что самое позитивное вы можете сказать о культуре и обстановке на вашей работе?
Everyone is aiming to improve when something doesn't go right in a constructive, positive manner in their words and actions.
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