2023: Ushur Lands $50M Series C From Amid Booming Demand for Customer Experience Automation
Ushur, Inc Заявленная компания
Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.
Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. читать еще
My overall experience at the company has been positive. I've had the opportunity to work with a supportive team, engage in big impactful projects, and develop my skills. The company culture fosters collaboration and innovation, making it a great environment for professional growth.
Что самое позитивное вы можете сказать о культуре и обстановке на вашей работе?
collaboration, communication, and a positive work environment
Каковы самые лучшие качества в вашей команде?
Teamwork, collaboration, communication, and a positive work environment
Что вам больше всего нравится в команде руководства?
Transparency, communication, approachability, and a focus on development
Что вам понравилось больше всего в процессе собеседования?
Cultural fit assessment. Use case discussion Technical assessment
Что приносит вам больше всего счастья/радости на работе?
Alignment of the role with career goals. Highly satisfied with the current job regarding career aspirations.
Почему вы чувствуете себя недооцененным(ой), и как ваша зарплата могла бы на это повлиять?
A one-time market catchup should be done on the current compensation. It should be matched on par with current market trends for the current role.
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