2023: Ushur Lands $50M Series C From Amid Booming Demand for Customer Experience Automation
Ushur, Inc Заявленная компания
Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.
Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. читать еще
excellent health care, "unlimited PTO" actually gets used
Каковы самые лучшие качества в вашей команде?
willingness to work hard, commitment to larger goals
Что вам больше всего нравится в команде руководства?
personally invested, forward looking, open about challenges, technically savvy
Что самое позитивное вы можете сказать о культуре и обстановке на вашей работе?
Supportive, publicly encouraging and cross-cultural
Что идёт не так, и как это можно улучшить?
Tension between quality and speed, tension between current customers' needs and company goals
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