2023: Ushur Lands $50M Series C From Amid Booming Demand for Customer Experience Automation
Ushur, Inc Заявленная компания
Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.
Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. читать еще
ELT with a great vision to move forward but middle managers seem to have no clue Too many "managers" Potential to increase Training content beyond platform training to constantly upskill
Что приносит вам больше всего счастья/радости на работе?
solving everyday challenges and encountering new ones
Почему вы чувствуете себя недооцененным(ой), и как ваша зарплата могла бы на это повлиять?
Market standards are higher than here
Что можно улучшить в ваших сотрудниках, и что может помочь вам работать более сплоченно?
Lack empathy and drive to deliver
Что вам больше всего нравится в команде руководства?
Transparency, Honesty, Flexibility, Receptiveness, Driven
Что самое позитивное вы можете сказать о культуре и обстановке на вашей работе?
Inclusivity, Innovation, Openness and Transparency
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